FAQ

Ordering:

Q: How do I order a costume?

A: Keep an eye out on our social media platforms Twitter, Instagram, FurAffinity and FaceBook for announcements on when my auctions go live each month.
I'll be auctioning off one commission spot a month on www.TheDealersDen.com

Have a read threw SparkyCanDo's Terms and Conditions that can be found at the bottom of this page.

 

Q: Can you ship to my country?

A: Yes, haven't found one we can't send to yet!

 

Q: How long does shipping take?
A: We ship by courier and depending on where you are in relation to New Zealand, it takes 
between 2-6 working days. Weather and other conditions may slow it down (I'm looking at you Christmas and New Years) also Sundays and most Saturdays don't count.

Q: Once I win an auction and the contract is signed, how long will

it take until my costume starts being worked on/is finished?
A: Depending on what I'm working on and how quickly you can send me your

DTD and other measurements I could have it done with in three to six months.

Q: How does your payment plan work?
A: When an auction is won I need the contract signed and 50% deposit paid
with in three days of the auction closing.

The rest must be paid with in one month of winning the auction, just note

that I will not start on your costume until the full amount is paid up.
You can of course pay it all up front if you wish.

Q: Do I need to make a Duct-Tape-Dummy?
A: Yes, I will only make a costume with a customer's DTD even if the costume

doesn't have digitigrade legs and padding. It makes for the best fit!

I made a DTD tutorial to help out, it can be found at the bottom of this page!

 

Quality/Info:

 

Q: Do you double sew your seams?
A: Yep! I sure do, and over lock them too so it's neat and tidy on the inside!
I use very strong thread so there should never be a machine sewn seam popping.

Q: What are your eyes made of?

A: My eyes are made of plastic (3D printed) or resin, both very strong and durable.
The iris' color is semi-waterproof.

 

Q: How do you see through the costume?
A: Your see through the costume's pupils, which are covered in a see through buckram material. Most times you can see through the mouth a bit too.

 

Q: What furs do you use?
A: I use many kinds of "fake" furs I order online from all over the world.

If you ever want a particular kind of fur or have found one you like "that's of good quality" we'd be more than happy to use it.

 

Q: What style of costumes do you offer?
A: I specialise in cartoony costumes the most but don't mind having a play in the

more realistic side or mascot type styles.

 

Q: Can you make me a costume from a T.V series, Movie or Game?
No, I can't make anything that has a copyright and doesn't belong to you.

 

 

About 'Sparky':

 

Q: How many people make up SparkyCanDo?
A: You'll always be talking to 'Sparky' when you contact me through email, social media or Telegram. Right now I do have one helper so there's two of us!

 

Q: Where do you live/work?
A: I live in New Zealand and work from home on a twelve acre farm.

Q: What's the best way to contact you?
A: I prefer by E-mail SparkyCanDo@gmail.com


Q: How many years have you been making costumes for?

A: Seven years "officially" in business but I started when I was fifteen years old so that's around twelve years!