FAQ

Ordering:

Q: How do I order a costume?

A: Sign up to my mailing list and/or follow us on our social media: Instagram, Twitter, FurAffinity and FaceBook for announcements on when my auctions/listings go live.
I'm also open for offers any time via email at SparkyCanDo@gmail.com
All clients must be 18+ or have their guardians involved in the commission for signing the contract and making payments.

Have a read through SparkyCanDo's Terms and Conditions, found at the bottom of this page for more info.

 

Q: Can you ship to my country?

A: Yes, haven't found one we can't send to yet!

 

Q: How long does shipping take?
A: We ship by courier and depending on where you are in relation to New Zealand, it takes 
between 2-6 working days. Weather and other conditions may slow it down (I'm looking at you Christmas and New Years)

Q: Once I win an auction/listing and the contract is signed, how long will

it take until my costume starts being worked on/is finished?
A: Depending on what I'm working on and how quickly you can send me your

DTD and other measurements I should have it done within four to six months.

Q: How does your payment plan work?
A: Once a new commission is confirmed, I need the contract signed and the 50% deposit paid within one week.

The rest must be paid within 1-3 months depending on the commissions starting time.
Note
that I will not start on your costume until the full amount is paid up.
You can of course pay it all up front if you wish.

Q: Do I need to make a Duct-Tape-Dummy?
A: Yes, I will only make a costume with a customer's DTD even if the costume

doesn't have digitigrade legs or padding. A DTD makes for the best fit!

I made a DTD tutorial to help out, it can be found at the bottom of this page.

 

Quality/Info:

 

Q: Do you double sew your seams?
A: Yep! I sure do, and over lock them too so it's neat and tidy on the inside!
I use very strong thread so there should never be a machine sewn seam popping.

Q: What are your eyes made of?

A: My eyes are made of plastic (3D printed) they are very strong and durable.
The iris color is semi-waterproof, hand painted on buckram then sealed.

 

Q: How do you see through the costume?
A: Your see through the costume's pupils/iris, which are made from a see through buckram material. You can see through the mouth most times too.

 

Q: What furs do you use?
A: I use many kinds of "fake" furs I order online from all over the world.

If you ever want a particular kind of fur or have found one you like "that's of good quality" we'd be more than happy to look into it for use.

 

Q: What style of costumes do you offer?
A: I specialise in cartoony costumes the most but don't mind having a play in the

more realistic side or mascot type styles.

 

Q: Can you make me a costume from a T.V series, Movie or Game?
No, I can't make anything that has a copyright or character that doesn't belong to you.

 

 

About 'Sparky':

 

Q: How many people make up SparkyCanDo?
A: Just one! You'll always be talking to 'Sparky' when you contact me through email, social media or Telegram. Although sometimes I have a helper in my workshop.

 

Q: Where do you live?
A: I live in New Zealand and work from my home workshop.

Q: What's the best way to contact you?
A: I prefer by E-mail SparkyCanDo@gmail.com

But do reply "most of the time" to comments/PMs on my social medias.

Q: How many years have you been making costumes for?

A: Eleven years "officially" in business but I started fursuit crafting when I was fifteen so that's around fifteen years total, WowEee!